Boutique hotels in Chinatown, Kampong Glam and Little India, hostels and capsule hotels, co-living buildings and serviced apartments: every guest or resident gets their own login and a fair share of the line, staff and guest networks are kept apart, and the network is managed remotely by iberry.
Singapore has fast fibre everywhere and many local IT providers, so we are not the obvious choice for a large hotel with its own IT team. Where we fit is the small and mid-size operator: a boutique hotel, hostel or co-living group that wants a proper login per room or resident, limits, records and someone watching the network, without paying for an on-site engineer.
Co-living and hostels in particular need a personal login per resident with a device limit, tied to the length of the stay, and one dashboard across several buildings. See co-living and apartment WiFi.
Room number + surname through the PMS where it can be reached, or vouchers per bed or stay.
A speed and device limit per login, so one heavy user does not slow the building.
Guests kept away from staff, POS and CCTV networks.
Who was online, from which device, when and how much.
Telecommunications are regulated by the Infocomm Media Development Authority (IMDA); buy equipment from a local dealer so it meets IMDA requirements. Personal data falls under the Personal Data Protection Act 2012 (PDPA), overseen by the PDPC. Guest session records with iberry are held in India, so the PDPA's rules on transfers out of Singapore apply - check with your adviser before you rely on that.
Singapore is 2.5 hours ahead of India, so our working day overlaps most of yours.
You send the site layout, the number of rooms or users and your internet line. We design the network and the login: vouchers, SMS OTP if an SMS route to your mobile networks is confirmed, or room-and-surname login if your PMS can be reached.
We arrange the MikroTik router and access points through a local vendor in your country, so there is no import and no customs delay. If a model is not available locally we ship it from India through our shop wifishop.in; only then do customs duty and import taxes apply, quoted per order.
A local electrician or IT partner fits the cabling and access points to our plan, with us on a WhatsApp or video call.
The router connects to the iberry cloud over an encrypted tunnel. We configure the hotspot, login page and limits remotely, then monitor it and make changes for you. Support is in English, by WhatsApp, phone and email; guest session records are held in India.
It is built for that size: a login per resident or bed with limits, records, and one dashboard for several buildings, managed remotely. Large hotels with their own IT team may prefer a local provider.
On iberry's servers in India. Under the PDPA a transfer out of Singapore needs comparable protection - check with your adviser.
From a Singapore dealer, so it meets local requirements and there is no import. A local technician installs it and we configure it remotely.
No. iberry is based in Mohali, India, and supports Singapore properties remotely in English by WhatsApp +91 786 199 1555, phone and email.
Tell us the number of rooms, beds or residents and your internet line. See also hotel WiFi in Southeast Asia and hotel WiFi in Malaysia. Outside India every project is quoted on its own: the hardware (usually supplied through a local vendor in your country, so there is no import) and the yearly remote management. Published India plans start at ₹30,000 one-time (1st year included) with ₹15,000 a year after that, as a guide to scale.
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