Best Western Dharamshala in Himachal Pradesh has run its guest WiFi on iberry since April 2024. In about two and a half years, guests have logged in around 5,700 times and the system has sent around 10,500 one-time codes. The MikroTik gateway is managed remotely, and the WiFi is still in daily use in November 2026.
Best Western Dharamshala, a hill-station resort in Himachal Pradesh.
April 2024.
Mobile number + one-time password (OTP) by SMS.
MikroTik router, managed remotely by iberry.
About 5,700 guest logins and about 10,500 OTP codes in around two and a half years; still in daily use in November 2026.
Hill-station resorts have their own typical needs. Guests are mostly on holiday, so they expect to stream, video-call and post photos in the evening - all at the same time. Internet lines in the hills are often fewer and more expensive than in the plains, so the available speed has to be shared fairly. And a resort up a mountain road is not a place an engineer can reach in an hour, so the network has to be watched and fixed from a distance.
On top of that come the same rules as any Indian hotel: guests on public WiFi should be identified, and the records should be kept.
The resort runs iberry's standard managed setup:
When a guest joins the WiFi, a login page in the hotel's name opens by itself. No password at the desk, no card in the room. See captive portal software.
The guest types their mobile number and gets a one-time code by SMS. Every session is tied to a verified number. See WiFi OTP login.
Each login gets its own download and upload limit, so one guest streaming or downloading cannot slow down everyone else on the line.
Who logged in, when and from which device is recorded and kept, so the hotel can answer a request from the authorities. See WiFi log retention.
The MikroTik gateway connects out to the iberry cloud over an encrypted tunnel. We see it go up or down, back up its settings and fix most problems without a visit. See MikroTik remote management.
Per-guest speed limits are what keep a limited line usable. Without them, a couple of guests downloading large files can make the WiFi feel broken for the whole resort; with them, everyone gets a fair share and the line stays responsive. The limits can be raised or lowered from our side at any time, for example when the resort upgrades its line.
Remote monitoring is the other half. The gateway reports to our cloud, so we know when it goes offline and can usually see why before the resort calls us. If the resort adds a second internet line, the gateway can switch to it automatically when the first one fails - see internet failover and MikroTik load balancing.
For more on WiFi at remote and island properties, see island and remote resort WiFi.
In around two and a half years since April 2024, each one tied to a verified mobile number.
One-time codes sent by SMS from the iberry cloud.
Guests were logging in every day in November 2026.
Figures are from iberry's own login records as of November 2026 and are rounded. Hotel and brand names belong to their owners; this page describes iberry's guest WiFi service at the property and is not an endorsement by the hotel or its brand.
Yes. The gateway is managed over an encrypted tunnel to the iberry cloud, so the location of the resort does not matter for settings, monitoring and most fixes. Best Western Dharamshala has been managed this way since April 2024.
Every login gets its own speed limit. The resort decides the limits with us, and we can change them remotely at any time.
Yes. The MikroTik gateway can use two lines and switch automatically when one fails, then switch back when it recovers.
Tell us your rooms and internet lines; we can work out the setup over WhatsApp. See all case studies. Published plans in India start at ₹30,000 one-time plus a ₹15,000 yearly subscription from the 2nd year (1st year included; ₹20,000 with DNS security and/or PMS integration); outside India every project is quoted on its own.
Ask about a similar setup