Best Western Jalandhar in Punjab has been an iberry guest WiFi client since February 2021. Guests log in on a branded login page with their mobile number and a one-time code by SMS, on a MikroTik gateway that we manage. More than 6,800 OTP codes have been sent to guests so far.
Best Western Jalandhar, a branded hotel in Jalandhar, Punjab.
February 2021.
Branded login page; mobile number + one-time password (OTP) by SMS.
MikroTik router, managed by iberry.
More than 6,800 OTP codes sent to guests.
A branded hotel has a few typical needs for guest WiFi. The login page should look like part of the hotel, not like a router's default screen. Logging in should be quick for a guest who has just arrived, without a password written on a card that ends up shared with half the street. Every user should be identifiable, because Indian rules expect public WiFi to know who was online. And the front desk should not spend its time handing out codes or explaining the WiFi.
Hotels in Punjab's cities also see busy periods when many guests arrive at once, so the internet line has to be shared fairly, and someone has to keep an eye on the network without the hotel hiring a network engineer.
The hotel runs iberry's standard managed setup, with a login page designed in the hotel's own look:
When a guest joins the WiFi, a login page in the hotel's name opens by itself. No password at the desk, no card in the room. See captive portal software.
The guest types their mobile number and gets a one-time code by SMS. Every session is tied to a verified number. See WiFi OTP login.
Each login gets its own download and upload limit, so one guest streaming or downloading cannot slow down everyone else on the line.
Who logged in, when and from which device is recorded and kept, so the hotel can answer a request from the authorities. See WiFi log retention.
The MikroTik gateway connects out to the iberry cloud over an encrypted tunnel. We see it go up or down, back up its settings and fix most problems without a visit. See MikroTik remote management.
With mobile OTP, the guest needs nothing from the front desk: they connect, type their number, enter the code they receive and are online. The desk does not print, write or read out passwords, and a code only works once, so it cannot be passed around. Each session is tied to a verified mobile number, which is what the Indian rules on public WiFi expect.
Hotels that also want in-house guests to log in with their room number and surname can add PMS integration - we run IDS Next, protel, Hotelogix and WinCloud logins today - and keep OTP for visitors, banquets and walk-in guests. For events, printed WiFi vouchers work alongside both.
Guest WiFi by iberry, set up in February 2021.
One-time codes sent by SMS from the iberry cloud to guests logging in.
Guests see the hotel's own login page, not a generic router screen.
Figures are from iberry's own login records as of November 2026 and are rounded. Hotel and brand names belong to their owners; this page describes iberry's guest WiFi service at the property and is not an endorsement by the hotel or its brand.
Yes. iberry builds the login page with your logo, colours and wording. You can try several designs on a phone in our captive portal theme gallery.
OTP needs a number that can receive SMS. For guests without one, the front desk can issue a voucher code, and hotels with a supported PMS can offer room number + surname login.
No. iberry runs on standard MikroTik routers, which you can also buy separately, for example from wifishop.in.
Tell us your number of rooms and your PMS, if any. See all case studies. Published plans in India start at ₹30,000 one-time plus a ₹15,000 yearly subscription from the 2nd year (1st year included; ₹20,000 with DNS security and/or PMS integration); outside India every project is quoted on its own.
Ask about a similar setup