Hotels and resorts in Thimphu and Paro, lodges in Punakha, Haa and Bumthang, farmstays and homestays across the valleys: a proper guest login, a fair share of the line for every room, a backup line where the valley link is weak, and someone watching it - managed remotely by iberry from Mohali, India.
Many Bhutanese properties are small and high-value, and guests expect the WiFi to work in the room, not only in the lobby. The usual problems are a single shared password, no limit per device, one line with nothing behind it, and stone or timber buildings that need more access points than the floor plan suggests.
Because the ngultrum is pegged to the Indian rupee and Bhutan sits next door, hardware and support from India are a natural fit: we plan the network, arrange the equipment, and a local electrician or IT partner installs it with us on a video call.
Room number and surname through the PMS where it can be reached, or QR vouchers handed out at check-in.
A speed cap and device limit per login, so the line is shared fairly when the property is full.
Automatic failover to a second line or a 4G/5G router when the main connection drops.
Your logo, photos and terms - see the captive portal themes.
Guests kept apart from staff, billing and CCTV networks, with website blocking where you want it - see UTM firewall.
Who was online, from which device, when and how much - visible in your dashboard.
Telecommunications and radio equipment are regulated by the Bhutan InfoComm and Media Authority (BICMA); use equipment that is approved for use in Bhutan. Mobile networks are Bhutan Telecom (B-Mobile) and TashiCell, which matters for SMS login. Guest session records with iberry are held in India - check with your adviser whether that suits your property before you rely on it.
You send the site layout, the number of rooms or users and your internet line. We design the network and the login: vouchers, SMS OTP if an SMS route to your mobile networks is confirmed, or room-and-surname login if your PMS can be reached.
We arrange the MikroTik router and access points through a local vendor in your country, so there is no import and no customs delay. If a model is not available locally we ship it from India through our shop wifishop.in; only then do customs duty and import taxes apply, quoted per order.
A local electrician or IT partner fits the cabling and access points to our plan, with us on a WhatsApp or video call.
The router connects to the iberry cloud over an encrypted tunnel. We configure the hotspot, login page and limits remotely, then monitor it and make changes for you. Support is in English, by WhatsApp, phone and email; guest session records are held in India.
Yes, remotely from India. We plan the network and the login, arrange the router and access points, a local partner installs them, and we configure and monitor everything over an encrypted tunnel.
Where it is available in Bhutan we use a local supplier; otherwise it can be sent from India through wifishop.in. Duties and taxes, if any, are quoted per order.
Only if an SMS route to B-Mobile and TashiCell is confirmed first. Room-and-surname login (through your PMS) or QR vouchers per room work from day one.
Yes. One router and one or two access points with vouchers per room is enough, and the same dashboard runs a 100-room hotel.
No. iberry is based in Mohali, India. Support is in English (and Hindi) by WhatsApp +91 98550 21117, phone and email.
Tell us the town, the number of rooms and your internet line. See also hotel WiFi in South Asia and hotel WiFi in Nepal. Outside India every project is quoted on its own: the hardware (usually supplied through a local vendor in your country, so there is no import) and the yearly remote management. Published India plans start at ₹30,000 one-time (1st year included) with ₹15,000 a year after that, as a guide to scale.
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